1. Service Nature

Deskbay primarily provides consultation and assistance services, which are non-tangible.

2. Free Services

In most cases, our services are free for clients. No refund applies.

3. Paid Services (If Applicable)

If any paid service is offered:

Refund eligibility will depend on the stage of service delivery
No refund will be issued once the service has been fully delivered
4. Third-Party Payments

Payments made directly to property providers are not controlled by Deskbay. Refunds must be requested directly from the provider.

5. Cancellation

Clients can cancel requests anytime before final confirmation without any charges.

6. Disputes

For any disputes, please contact our support team for resolution.